Monday, February 28, 2011

The giant manuscript called LIFE

Our lives are a giant manuscript - with a series of written chapters and some still to be added..

Together it makes one complete and memorable novel.

I am blessed to have a life that continues to fuel my soul and inspiration.

There are moments of bliss,

others of solitude,

a few sprinkled with drama...

yet what you'll find in most chapters are an assorted array of precious moments of comedy and laughter.

Sure there have been several tragic aspects to it. 

Some so painful that I wish could have been able to rewrite, or at least edit before it had gone to print. 

Now go out and write the best darn novel that you are capable of!

Make it a great dia!

Sunday, February 27, 2011

It is only as hard as you make it.

I was asked recently how I would successfully sell an idea, a concept, value, a service or myself?

Over the years I've developed "sales" confidence.

I've learned to be persistent.

You will encounter obstacles and objections, as they are all every day occurances whether in a relationship, at home or in slaes.

It’s what you do when faced with these slight barriers that determine your overall level of success.  

You also have to learn to be tenacious.

Refuse to give up at least not right away.

Be a goal setting Queen or King.

Make sure that your goals are specific, challenging, and make sure that you give them a specific time-frame to achieve.

Then I like to visualize exceeding all my targets or goals!

Never forget to ask probing or as I prefer to say, quality questions.

Know your deal.

Know your service or product.

Then deliver the most effective presentation you can.

Listen and uncover your customer's goals, objectives, concerns and watch closely for their hesitations.

Every customers I ever spoke with told me everything I needed to know - so give them all the right opportunities.

Ask quality questions and listen carefully to their specific responses, then personalize their solution.

Above all you have to be passionate.

Be proud and exude affection for your company!

The more passionate you are about your company and your services the greater the chance of succeeding.

The reason for this is simple; when you love what you do you are going to put more effort into your work.

If you are passionate about the services you are selling, your enthusiasm will shine brightly in every conversation.

On the other hand if you aren’t genuinely excited about selling your particular product or service, you should give serious consideration to making a change.

You are not doing yourself, your company or your customers any favors by continuing to represent something you can’t get excited about.

I always expect enthusiasm from anyone calling on me whether on the phone or in person.

Be enthusiastic!

I have found that a positive attitude and enthusiasm are both contagious.

Finally hold yourself accountable.

Take responsibility for your results.

A great sales person doesn't blame internal problems, leads, lack of call, or anything else if they fail to meet their targets.

Your actions will always determine your results.

You have to work hard and smart. 

Be prepared to work hard to achieve success.

Remember sales superstars don’ t wait for business to come to them.

So be prepared to get after it and "bird dog it longer then everyone else.

Successful people make all their calls or contacts count.

Give the best sales presentations on every call.

Successful sales people ensure that they show value.

Today’s business world is more competitive than ever, but don't think that price is the only motivating buying factor in your customer's mind.

Price maybe a factor in every sale but it is seldom the primary reason they choose a particular supplier over another.

Today's buyers are much better informed and will base much of their decision on the value proposition presented to them.

You must create this value with each prospect.

You must create a sense of urgency.

You must have confidence that you will close the deal.

You will accomplish this each time because you are a GREAT SALESPERSON!

Make it a great dia!

Saturday, February 26, 2011

Thanks friend.

Ever wonder about the friendships you've made?

Just how much they mean to you?

I was thinking about a special friend last night...

Here's what I said...

I love that you've chosen to be my friend.

Distance and time have not made a difference.

Still I am grateful for the friendship that you profess to me,

And for all my defects you never seem to notice,

For the values that you constantly stimulate,

For the Faith that you nurture within me,

For this Peace that we've always enjoyed,

For the bread of Love that we've shared,

For the silence that says it all,

For that slight glance that makes me think twice,

Or by that glance that says...

"Dear Friend, you must keep going forward!",

I love you for never pushing me away and yet not always acquiescing,

For the purity of these traits,

For being present at all times, even though you are absent,

For being happy when you see me content,

For being sad when I am sad,

For laughing with me when I am glad,

For reprimanding me when I have been grossly mistaken,

For every secret that you've kept,

And your confidence to share yours, and

For realizing that unworthy as I may be,

I have your constant love,

For all this and much more I say to you..

I am sincerely grateful.

To call you "friend".

Call a friend and let them know you're thinking about them.

Make it a relaxing weekend and a great dia!

Friday, February 25, 2011


Communication is vital to any relationship.

I read somewhere that we should work to understand, rather than be understood.

What an amazing proposition you would think.

Understanding others is an ongoing learning process.. to be able to really express to one another without censoring one's emotions and thoughts.

To be able to feel and understand what the other person is sharing without judgment.

You may have been told about the importance of developing interpersonal communications -

you may have even read books on the subject,

but I have found that the best way you can develop it..  

is with genuine practice. 

Learn to listen.

Work at understanding rather then interrupting and asking to be understood.

Next time you're conversing...

pause and think before you speak..

and be sure that you are as clear as possible with the message you want heard.

Finally remember my version of the three C's:

Communicate respect for self;

Communicate respectfully to others;

and Communicate in such a way that you take responsibility for what you've spoken.


Make it a great dia. 

Thursday, February 24, 2011

Amigos forever.

Has a friend ever showed you just how much you mean to them?

Quite often it's not the words but the actions that define a real friendship.

Words don't hurt either...

Be a true friend and share the words, "If you ever need anything, I'll be there for you." 

Remember that a true friendship reciprocates ten fold.

You'll never be in need of anything, you'll always be there for one another.

Be a great amigo.

Make it a great dia!

Wednesday, February 23, 2011

A LOVE wave...

I have never understood people that say, "I think I could fall in LOVE"..

or "In time I could fall in LOVE."

Maybe if you are talking about an ugly couch you received as a gift..

or an unusual  knick knack that your Tía (Aunt) gave you.

But when you meet that special one, LOVE can be pretty amazing.

LOVE one's innermost heartfelt and spontaneous emotion you will ever feel.

A response that is at times unexplainable.

If you have for what ever reason not fallen LOVE in some time, it is never too late to start.

Say to yourself inside, "I LOVE."

Use these words often - in your thoughts, spoken softly, or out loud and then watch how your life will change.

Surrender to your new awareness and allow LOVE to unfold the purpose of creation to you.

Make it a great dia! 

Tuesday, February 22, 2011

Resentment grenade.

Ever wonder why people hold to their resentments?

Not realizing that their grudges are not harming anyone but themselves.

Who feels your resentment?

The person you are wasting time resenting will never feel your upset stomach, your stress or elevated blood pressure.

By holding on to these feelings every day and every night of your life, you are literraly allowing them to eat at you from within.

I heard it said best, "Resentment is like pulling the pin out of a grenade and throwing the pin at your target, instead of the grenade.

The only one to hurt and suffer is you.


Let go and let God.

Make it a great dia!

Monday, February 21, 2011


Lately "competition" has become a 4 letter word.

In life or in business one has to have passion and commitment to being the best.

Sure you can compete against yourself - but how much fun is that?

I say bring back old fashion competition!

Bring back the desire to WIN and WIN BIG!

You'll never soak in the accolades of triumph if you do not have competition.

Nobody likes to be a loser and even worse a quitter.

Passionate engagement is missing today.

If it's missing in your's, you are missing out on the high energy that comes with a more driven, passionate and competitive YOU.

It's time to get passionate, get in gear and become engaged.

You owe it to your family, your school, your company to give them your best YOU.

Nothing else should do, and nothing less should be acceptable. 

Not to you, your family, or your company!

Go out and WIN!

Make it a great dia!

Sunday, February 20, 2011

Listening to the bells.

Many years ago back in the village, Doña Asuncion had two old donkeys.

Old because one of my older brothers had said that he had ridden them when he was a kid.

Her small adobe home was just up the road from our home.

She had a large open field with tall ocotillo sticks and two strands of barb wire to enclose her two friendly and talkative donkeys.

From a distance, each donkey looked like any other donkey.

But as soon as you got closer you noticed something quite amazing… one of the donkeys - the bigger dark brown one was blind.

Asuncion loved said she it that one so much that she had chosen not to have him put down.

She instead had sacrificed to make a good home for him.

I am sure the cost of keeping and feeding her donkey back in those days was expensive.

Especially one that could no longer be depended one to work, would not have been easy.

Still the two donkeys were inseparable.

And if you stood nearby and listened, you would hear the sound of bells in the distance.  

You could hear the sound of tiny bells clanging all day long.

If you looked close enough for the source of the sound, you quickly found that it was coming from the smaller gray donkey in her field.

There attached to the donkey’s worn leather halter were three small rusty bells.

Doña Asuncion had put them there so that the blind amigo knew where the other was at all times, and so was he was easily able to follow.

I spent many days admiring these two best friends.

l loved to watching how the smaller donkey (the one with the bells) was constantly checking on his blind companion. 

I was amazed at how the big brown donkey would always stop what he was doing, perk his ears, listen for the bells and then gently walk over to where the other donkey was waiting.

You could sense that the donkeys trusted each other.

They grazed and played and they talked all day.

Once evening came, Doña Asuncion would begin calling out to them.

Within moments you would see the two amigos in the distance coming home.

The smaller gray one with the bells, somehow knew they were being called.  

He knew it was time to head back and it would shake his head and the bells would start clanging.

He then would start a slow trot home.

He would stop occasionally and looks back, making sure that his blind amigo wasn’t too far behind. 

Many years later I am still mindful of my dear Doña Asuncion and her lesson in kindness.

Like Doña Asuncion and her two donkeys, God will never throw us away because we are not perfect. 

He doesn't throw us away because we have problems or challenges in our lives.

I believe that He watches over us and is always bringing people into our lives to help us when we are in need.

In life we may be the blind being guided by the little ringing bells.. of those who have been placed in our lives…

and at other times we are the ones doing the guiding.

Being a good friend is a lot like that…

you may not always see your friends,

but you know that they are always there.

So if you would..

Don't mind me if I listen for your bells and please try and do the same for me.

Make it a great dia! 

Saturday, February 19, 2011

A prayerful beginning.

I begin all my days on my knees and in meditation.

I am grateful the moment I awaken.

I am grateful for my work, my joys and even any suffering that I have faced or will face.
I also begin my day agreeing to be held accountable at every level by our creator.

Personally bound to do, be and give the best there is in me.

I always end my prayer asking for healing, personal, for my loved ones and especially for the people of my beloved Mexico.

I pray for the millions still suffering in Haiti and in Northern India.

The many thousands of flood victims still suffering in Veracruz and Chiapas.  

For healing throughout the world in distant lands like Iraq, Afghanistan and for Egypt. 

I continue to pray that I may be a better man, and leader.

That I can do right by my family, all my relatives and friends, and new colleagues.

Make it a prayerful dia!

Friday, February 18, 2011

Our judgment defines us.

It has been said that we often judge others by their actions, but always judge ourselves by our intentions.

This kind of thinking will quite often lead us to excuse our own bad behavior as being well-meaning or understandable..

while ... we judge that "other" person as just being a jerk.

Who then is the real jerk?

Reminds me of a Bob Marley song -

Don't you look at me so smug
And say I'm going bad.
Who are you to judge me
And the life that I live?
I know that I'm not perfect
And that I don't claim to be.
So before you point your fingers,
Be sure your hands are clean.

Judge not
Before you judge yourself.
Judge not
If you're not ready for judgment.

Woah oh oh!

The road of life is rocking
And you may stumble too.
So while you talk about me,
someone else is judging you.

Judge not
Before you judge yourself.
Judge not
If you're not ready for judgment.

Woah oh oh!

The road of life is rocky
And you may stumble too.
So while you talk about me...

Someone else is judging you,
  Someone else is judging you,
    Someone else is judging you,
       Someone else is judging you,
          Someone else is judging you!

Truth is if you judge someone (before you get to know them), your judgement is defining YOU,


Make it a non-judgmental kind of dia!

Thursday, February 17, 2011

Memories are eternal.

Friendships can either bring us complete happiness on one end or moments where we feel as if our hearts have been ripped out at the other. 

Happy moments always seem to pass more quickly then the say the sad ones.

But in reality everything in life is never as bad as it seems and quite temporary. 

I have found that our heartache isn't ever permenant nor persistant.

The truth is that people come into our lives and we may come to know briefly and others we may know for years. 

While the impact they make in our lives isn’t always tied to the time we know them, their impact is more dependent on the level of closeness. 

Heartache is more to do with how much we shared or revealed of ourselves. 

The deeper the relationship, the more pain we might experience from the loss of that person no longer being in our lives. 

Although we can’t totally control how long people will be a part of our lives, we can control how best to deal with their departure. 

Hopefully in time there will be opportunities for the friendship to be renewed. 

If nothing else we can reflect on the happy moments and remember the good memories.

Regardless of what happens tomorrow the memories are eternal. 

The memories are ours to enjoy.

Make it a great dia!

Wednesday, February 16, 2011

A reciprocal friendship.

One of my daily prayers is that I can always be gentle and more patient with loved ones.

I also ask that I be given the wisdom and strength to work harder at strengthening any strained relationships.

We must all find that balance between grace, compassion, and patience in all of our relationships in order for them to flourish.

One easy way is to seek out and find people who can make that job easier.

The type of amigos that can show you that a circle of true, deep and meaningful friendships do exist and that we are worthy of them.

I try and acknowledge my amigos daily.

I thank them for what they have meant to me over the years.

I also pray that I continue to be blessed by their friendship.

That their presence continues to be an important part of my life.

I also pray that I can (in as many ways as possible) reciprocate their affection.

Make it a great dia!

Tuesday, February 15, 2011

A compass in hand.

This past week was another tragic week for Mexico.

We turn on the news or open up the latest edition of any newspaper across our once secure, friendly and welcoming country we once called Mexico.

Who's only certainty is another day for an extortion, kidnapping or funeral. 

Sadly we only watch TV or read the newspaper just to make sure our loved ones have lived to survive another day.

Hoping that yesterdays tragic events have not touched another one of our loved ones, our friends or neighbors. 

Viktor Frankl wrote about how we must "hold" all humans even those who contribute to violence, fear and anger.

Because fundamentally everyone is seeking meaning and purpose.

At our core we all have a need both biologically and spiritually to be loved.

Somehow these cartels didn't get the message.

They continue to tear at the very fiber of our essence as human beings.

I understand that we all have a varying degree of childhood experiences - some good and others not as good.

I understand that we are born with different capacities both mental and physiological.

Yet we all are born with an innate ability to care.

God given abilities that are amplified in one direction or the other by the experiences we were born to.

No one can undo the past or our sorrows.

But together we have a collaborative ideal as a family, community, a city and a country to work for change and move forward.

It is vital for Mexico as a people - to invest in our highest potential.

We must widen our circles of concern as a community.

History tells us that if people are not embraced by conditions that support their best interest or encouraged to achieve their highest potential, they are vulnerable to "drift away."

The on going fear, resentment and anger, ever present in Cd. Juarez and many cities across Mexico, has created a tempest like wind.

One that is unyielding and tears against everyone’s true nature, their best potential and purpose in life.

If we are ever regain our beloved country we must begin to act as one.

I believe that it begins immediately with securing our country.

Safe guarding our children.

Improving our educational opportunities.

Creating employment.

Working together with passion towards building the best Mexico we know how.

Our government and its leadership must begin to shift the prevailing trajectory of the violence, fear and desperation.

Together we hold the compass that can still direct us to a safe harbor.

A harbor within sight, though distant but one of hope and change and a brighter day.  

Hoping that all those lives that have been extinguished will not have lived in vain.

In due time their lessons will lead the way and open other doors.

Their voices now silent, will show us what we need to do.

How to best invest in the highest potential in our fellow man, our precious youth.

In the communities they left behind.

Moreover, how best to widen our circles of concern.

We can each make a difference.

Today I thank the journalist, for it is through their blood that history is being allowed to seep out for others to know and understand.

I thank the incorruptible man and women on the street - the very core of our society.

I also thank the honest crime fighters, who put their lives on the line every moment of the day - many for less than $18.00 of a salary per day.

I thank those dedicated men in Military attire, proud and patriotic, we know that there are thousands of you that want to see a different Mexico. 

I thank God, for giving us a new day and that our loved lived got to see it as well.

I pray and hope that our President leverages this new day and seizes its new opportunity to dismantle, imprison and eliminates each one of those cartels.

We have the compass in our hands.

Monday, February 14, 2011

Happy Valentine's Day querida Viejita y mia Apa!

St. Valentines' Day is here!

A day for cards, flowers and dinners and many new memories to create.

It made me think of the people I have loved and have loved me.

Have you ever had a test of your strength of love?

I've had a few.

Thanks to the tutelage of my two greatest teachers I was able to Ace the vast majority of them.

Tests where the only possible solution was my having to "love" my way through.

In a world where the going "one's separate way", is the theme of the decade..

or where "separation" is the order of the day..

it's hard to believe that there are still people today that even the passage of time or adversity could never separate them from their true love.

Today I fondly remember my own parents and their love story.

A few of you may have heard it.

I love telling it.

But more importantly they served as living examples of eternal love to anyone that ever came to know them.

Their love kept them together, or as I like to brag, "they truly loved their way through all adversity."

They might have even called themselves soulmates, if the term had been in mode back then.

They could have been each other's other hand.

Or that what really mattered was that they were perfect for each other.

Not that they were perfect in a human sort of way, but they led by example and worked to be the best that they could be for one another.

They never thought of wasting time simply trying to make things work, they knew that their relationship was worth fighting for.

And they fought valiantly through many difficult challenges to make sure that "life" worked out.

What strengthened their love, what truly united their marriage was the conviction of wanting to spend the rest of their lives together.

As the children arrived and with each one bringing more responsibilities… they treasured each of us.

They made us feel as if we each brought them even greater happiness.

I feel blessed to have been loved in a million and one ways.

Blessed that I had these two wonderful people in my world for as long as I did.

Two very loving and incredibly nurturing people who God chose to have them accompany me on my great journey, that is life.

Happy Valentine's Day "VIEJITA and you too APA!"